Common Questions

Everything you need to know about how we work, what you pay, and what you get.

Are there any surprise costs?

I hate surprise bills. You probably do too. The price we agree on is the price you pay for the build. The only ongoing costs to run a website are for the domain name and hosting. You can pay a provider directly for those, or pay me a flat fifty bucks a month to handle the tech side for you. No contracts. No nonsense.

Do I actually own the website?

Yes. Once the final invoice is paid, I hand over the keys. You get the admin login, the files, and the full rights. I don't believe in holding your business hostage. If you want to take your site to another developer five years from now, you can. I build it so you won't want to, but you always have the option.

Will you disappear after the deposit clears?

I hear this horror story constantly. It's why I started this studio. I reply to emails within 24 hours, Monday through Friday. I'm not some anonymous agency with a support ticket system. It's just me. I answer the phone.

Can I change text without paying you?

Please do. I build the backend specifically for this. You can swap photos, update prices, or fix a typo in seconds. You don't need to touch a line of code. If you can send an email, you can update this site. I even record a video showing you exactly how to do it.

How long until we launch?

It mostly depends on how fast you give me feedback. A standard build usually takes two to three weeks. E-commerce takes a bit longer because setting up products is a beast. If you have your photos and text ready to go, we can move fast.

Will I show up on Google?

I build every site with clean code and proper tags so Google can read it easily. That gets you to the starting line. Ranking number one for a competitive keyword takes ongoing content and time. I give you the strong foundation, but being famous on the internet is a marathon.

What if I break something?

Don't panic. If you're on my maintenance plan, I have daily backups saved. I can hit the rewind button and restore your site to how it looked yesterday. If you aren't on a plan, just email me. We can fix it.

Do you write the words for me?

I can, but nobody knows your business like you do. Most clients give me a rough draft and I polish it up to look good on the page. If you hate writing and want me to handle it from scratch, we can add a copywriting package to the project.

How do payments work?

It's simple. Fifty percent down to book your spot on my calendar. The other fifty percent is due when the site is finished and you're happy with it. Nothing goes live until you say it's ready.

Still have questions?

If I missed something, just ask. I’m happy to hop on a quick call or answer via email.

Contact Me